Privacy

Welcome to Morlut. We respect your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our customization and manufacturing services.

1. Information We Collect

We may collect information from you when you interact with our website, contact us via WhatsApp or email, or place an order. This includes:

  • Personal & Business Information: Name, company/brand name, email address, phone number, and billing/shipping address.

  • Order & Creative Assets: Logos, artwork, tech packs, and any custom designs you provide for production.

  • Website Usage Data: Standard data collected automatically by websites, such as your IP address, browser type, device information, and browsing activity on our site (via cookies).

2. Strict Client Confidentiality & Brand Protection

At Morlut, we serve as a silent manufacturing partner for many fashion labels and corporations. We uphold a strict non-disclosure policy regarding your intellectual property:

  • Brand Privacy: We never publicly share, advertise, or disclose the names of the brands that manufacture with us without explicit permission.

  • Design Protection: We never share, publish, resell, or reuse any custom designs, artwork, or tech packs provided by our clients. Your creative assets are used strictly for fulfilling your specific order.

3. How We Use Your Information

We use the information we collect to operate our business and provide you with premium services, specifically to:

  • Process your orders, provide quotes, and verify feasibility.

  • Communicate with you regarding mockups, approvals, and delivery updates (primarily via email and WhatsApp).

  • Improve our website layout, customer service, and production processes.

  • Fulfill legal and accounting obligations.

4. How We Share Your Information

We do not sell, trade, or rent your personal or business information to third parties. We may only share your data in the following limited circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., shipping couriers, payment gateways), provided they agree to keep this information confidential.

  • Legal Requirements: If required by law, court order, or governmental regulation in the State of Kuwait.

5. Data Security

We implement industry-standard security measures to maintain the safety of your personal information and creative assets. Physical, electronic, and managerial procedures are in place at our facility and on our digital platforms to prevent unauthorized access, use, or disclosure.

6. Third-Party Links

Our website may contain links to our social media channels (Instagram, TikTok) or other external sites. We are not responsible for the privacy practices or the content of these third-party platforms.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our business practices or legal requirements. Any modifications will be posted on this page with an updated "Effective Date."